Last Updated: September 8, 2019
Information Gathered by Restless
Visitors: For visitors to our website and registered users, we log certain information, such as your IP address, browser type and usage data, for example, how much time you spent reading, which publications you read, and which pages you accessed. In addition, if you access the Restless Service via our mobile application, we also collect mobile device IDS such as IDFA (iOS) and Android ID.
Registration: If you choose to register with us, Restless may ask you to provide your name, email address and physical address. Restless also asks each user to create an account ID and password. Restless may ask you to provide demographic information, such as age, gender, interests or occupation to enhance our ability to provide a more personalized experience for users. We may also, via a third-party service, collect credit card information for any paid services or purchases.
For further information about cookies, please visit www.allaboutcookies.org.
Payment Card Information
To use certain aspects of the Restless Service, we may require credit or debit card account information. By submitting your credit or debit card account information through the Restless Service, you expressly consent to the sharing of your information with third party merchants, subscription and billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use the Restless Service in the future. We transmit your credit or debit card account information to these third parties, but do not store such information. We cannot guarantee that transmissions of your credit or debit card account information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
Restless Uses of Information
We may use information we collect about you as follows:
To provide and improve the Restless Service.
To permit our users to set up an account.
To respond to your comments, questions and requests and provide customer service.
To send you notices, updates, security alerts and other administrative messages.
To communicate with you about products, services, offers and events offered by Restless.
To manage orders, process transactions and send you related information.
To link or combine with information we get from others to help provide you with better service.
To detect, investigate and/or prevent fraudulent, unauthorized or illegal activity.
To diagnose problems with the Restless Service.
To analyze and monitor how users utilize the Restless Service.
To carry out other purposes for which the information was collected.
When Restless Discloses Information
Changing or Deleting Your Information
See below for examples of the retention periods that we apply:
Preventing, detecting and investigating money laundering, terrorist financing and fraud: minimum five (5) years after termination of the business connection
Bookkeeping regulations: five (5) years
Details on performance of an agreement: up to ten (10) years after end of customer relationship to defend against possible claims
The above is only for explanatory purposes and the retention times may differ from country to country.
Your Data Protection Rights
While Restless is in control of some of your personal data it is important that you know that you have a range of important rights under EU law. Please note that there are exceptions to these rights, so access may be denied e.g. where we are legally prevented from making a disclosure.
Every user is entitled to the following:
The right to access– You have the right to request Restless for copies of your personal data. We may charge you a small fee for this service.
The right to rectification– You have the right to request that Restless correct any information you believe is inaccurate. You also have the right to request Restless to complete information you believe is incomplete.
The right to erasure– You have the right to request that Restless erase your personal data, under certain conditions.
The right to restrict processing– You have the right to request that Restless restrict the processing of your personal data, under certain conditions.
The right to object to processing– You have the right to object to Restless’ processing of your personal data, under certain conditions.
The right to data portability– You have the right to request that Restless transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org.
Restless takes security very seriously. We will use commercially reasonable efforts to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the Restless Service may not be accessed, disclosed, altered, or destroyed by unauthorized persons.
If we transfer your personal data to a third country, i.e. a country outside of the European Economic Area (“EEA”) we will comply with all applicable laws in respect of such transfer, including making sure that your personal data is kept secure, and ensure that appropriate safeguards are in place to ensure there is adequate protection.
Our preferred basis for transfer is the use of Standard Contractual Clauses. You can access a copy of the relevant EU model-clauses used by us for transfers by browsing to www.eur-lex.europa.eu and searching for 32010D0087.
To the extent that any personal data is transferred to service providers in the US we base such transfer on Standard Contractual Clauses and the EU-US Privacy Shield. To learn more about Privacy Shield, which is an agreement on protection of personal data between the EU and the US, please read here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us- privacy-shield_en or https://www.privacyshield.gov/welcome
Children Under 13
IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE RESTLESS SERVICE AT ANY TIME OR IN ANY MANNER.
The Restless Service is not directed to children under 13. Restless does not knowingly collect personal information from anyone under the age of 13. If you are under 13, please do not use the Restless Service or send any information about yourself to us, including your name, address, telephone number, or email address. If you are the parent or legal guardian of a child under 13 who has become a member of the Restless Service, then please contact Restless at email@example.com to have that child's account terminated and information deleted.
Web Browser “Do Not Track” Notice
We currently do not participate in any "Do Not Track" (“DNT”) frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information. Your DNT settings, however, may affect third party services we may use.
Privacy Policies of Other Websites
Please contact Restless with any questions at:
Or by email: firstname.lastname@example.org